Help Center

We’re here to help answering common questions surrounding our company and product.


Nutritional Information


Shipping

We ship to all 50 states. We do not offer international shipping options at this time.

Rates: We charge a flat $6.99 for every 6 pounds your parcel weighs. This is calculated at the time of checkout. Apparel orders ship free.

Delivery Times: We ship all orders using USPS Priority Mail. Orders typically ship 1-3 business days following the order date. Delivery times typically range from 1-4 business days depending on distance from our Oxford, OH (ZIP 45056) distribution center.

After Delivery Instructions: Porchies Grilled Lemonade is designed to last several days without refrigeration. However, upon delivery it is required to refrigerate the product to ensure the expiration date written on the bottle is accurate. We cannot ensure product quality or longevity if product is not refrigerated for long periods of time. 

If you believe a bottle was damaged during delivery, discard and contact Porchies Grilled Lemonade support for a refund. 


Payments

We use Square Inc. to process our payments. We currently accept Visa, Mastercard, Discover, American Express, Cash App, Apple Pay, Google Pay, and Afterpay.

Orders shipped to Ohio will be charged the appropriate state and local sales tax.


Return Policy

We do not accept returns. All sales are final. However, if you are not 100% satisfied with your purchase or there is an issue with your order please contact our support to initiate a full or partial refund.


Privacy Policy

Porchies Grilled Lemonade LLC uses services from the following vendors, therefore customer information may be stored on their platforms.

  • Intuit, Inc
  • Square, Inc
  • Paypal Holdings, Inc
  • Meta Platforms, Inc

Porchies Grilled Lemonade LLC does not sell customer information to any third-party under any circumstance. Promotional communications are opt-in only and customers can opt-out at any moment.

Copyright Statement

All content, images, and multimedia elements copyright Porchies Grilled Lemonade LLC unless otherwise stated.


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